Shipping & Delivery Policy

At Dubai Birds Market, we provide safe, reliable, and professional delivery services for clients across the UAE, Saudi Arabia, Oman, and the wider GCC. Whether you are located in a major city or a more remote area, we ensure your parrot arrives in excellent health and comfort.

Delivery fees vary depending on your location and include all essential arrangements to guarantee a smooth and stress-free journey for your bird.

What’s Included in the Delivery Fee

Your delivery package is carefully designed to prioritize the safety and well-being of your parrot. It includes:

• Air transport or specialized ground transport, depending on distance
• A secure, airline-approved bird travel crate
• A parrot care package, including:
  
  • Familiar food to maintain dietary consistency
  • A detailed care and guidance manual
  • Comfort items to reduce travel stress

How We Prepare Parrots for Travel

Before transport, each parrot is gently prepared to ensure a calm and stable journey. Our birds are hand-tamed, well-socialized, and gradually introduced to their travel crates to eliminate anxiety.

For every journey, we ensure:

• Access to appropriate food and hydration
• Careful monitoring by trained handlers
• A calm, secure, and temperature-controlled environment

We always prioritize the fastest and most direct routes to minimize travel time and ensure maximum comfort.

Why We Prefer Air Transport

For long-distance delivery, air transport is our preferred method as it provides the safest and most efficient option for parrots. Compared to extended ground travel, air transport offers:

• Reduced travel time and stress
• Handling by experienced live-animal transport professionals
• Controlled cabin conditions for temperature and air quality

Your parrot remains in a stable and comfortable environment throughout the journey, regardless of external weather conditions.

Home Delivery for Your Convenience

To make the process seamless, we offer door-to-door delivery. Once your parrot arrives in your city, our team will arrange safe transport directly to your home.

Each travel crate is clearly labeled with:

• Your full name
• Delivery address
• Contact number

This ensures accurate identification and secure handling at every stage.

Express Delivery Available

Where possible, we offer express delivery within 24 hours.

After your order is confirmed, we will provide full transport details, including flight schedules and estimated arrival times, so you can plan accordingly.

Receiving Your Parrot

We recommend being available at your delivery address within 1–2 hours after your parrot arrives in your city.

Upon delivery, please:

• Carefully inspect your parrot to ensure it has arrived safely
• Present a valid ID for verification
• Sign the delivery confirmation

After receiving your parrot, we encourage you to contact us to confirm safe arrival. Your feedback is highly valued and helps us continue delivering exceptional service across the GCC.