Privacy Policy

Welcome to Dubai Birds Market (dubaibirdsmarket.com). Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and services across the UAE, Saudi Arabia, Oman, and the wider GCC region.

By using our website, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We may collect the following types of information when you interact with our website:

Personal Information

  • Full name
  • Phone number
  • Email address
  • Delivery address
  • Payment or transaction details (where applicable)

Non-Personal Information

  • Browser type and device information
  • IP address and general location data
  • Pages visited and time spent on the website

2. How We Use Your Information

We use your information to:

  • Process inquiries, reservations, and orders
  • Arrange safe and secure delivery of parrots
  • Provide customer support and updates
  • Improve our website, services, and user experience
  • Send important updates related to your order or inquiries

We do not sell or rent your personal information to third parties.

3. Data Protection & Security

We take appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

All sensitive data is handled with strict confidentiality and stored securely using industry-standard practices.

4. Sharing of Information

We may share your information only in the following cases:

  • With trusted delivery and logistics partners to complete your order
  • With veterinary professionals when necessary for the health and welfare of the parrot
  • If required by law, government authorities, or legal processes

All third-party partners are required to maintain strict confidentiality.

5. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to:

  • Improve website functionality
  • Understand user behavior and preferences
  • Enhance browsing experience

You may disable cookies in your browser settings, but some features of the website may not function properly.

6. Your Rights

You have the right to:

  • Request access to your personal data
  • Request correction or updates to your information
  • Request deletion of your data (subject to legal or operational requirements)
  • Opt out of marketing communications at any time

7. Data Retention

We retain your personal information only as long as necessary to:

  • Fulfill the purposes outlined in this policy
  • Comply with legal and regulatory obligations
  • Resolve disputes and enforce agreements

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated revision date. Continued use of the website indicates acceptance of the updated policy.

10. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us through our website contact form or official communication channels.