Terms & Conditions

Welcome to Dubai Birds Market (dubaibirdsmarket.com). By accessing or using our website and services, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before making any purchase or reservation.

1. General Overview

Dubai Birds Market is a premium online platform specializing in the sale and delivery of hand-raised, companion parrots across the UAE, Saudi Arabia, Oman, and the wider GCC region.

By using this website, you confirm that you are at least 18 years old and legally capable of entering into a binding agreement.

2. Nature of Our Services

We provide:

  • Listings of available parrots for sale
  • Reservation and consultation services
  • Safe and professional delivery arrangements
  • Post-purchase care guidance and support

All parrots are sold strictly as companion birds.

3. Reservations & Orders

  • A reservation may be required to secure a selected parrot.
  • Availability is not guaranteed until payment or deposit is confirmed.
  • We reserve the right to refuse or cancel any order at our discretion in cases of unavailability or policy violation.

4. Pricing & Payments

  • All prices are listed in applicable regional currency unless stated otherwise.
  • Prices may change without prior notice due to availability, demand, or operational costs.
  • Full payment or agreed deposit must be completed before shipping arrangements begin.

5. Delivery Policy

  • We provide air or ground transport depending on destination and logistics.
  • Delivery timelines are estimates and may vary due to airline schedules, weather conditions, or regulatory requirements.
  • The customer is responsible for being available to receive the parrot at the agreed delivery time.

6. Health & Responsibility

  • All parrots are health-checked prior to delivery.
  • Customers must have the parrot examined by a licensed avian veterinarian within the recommended time frame after delivery.
  • We are not responsible for issues arising from improper care, environment, diet, or handling after delivery.

7. Returns & Refunds

  • All sales are final except under conditions stated in our Health Guarantee.
  • We do not accept returns for change of mind or personal preference.
  • Refunds are only applicable in verified cases outlined in our policies.

8. Customer Responsibilities

Customers agree to:

  • Provide a safe, suitable, and hygienic environment for their parrot
  • Follow all care instructions provided
  • Ensure proper feeding, hydration, and housing conditions
  • Comply with local laws regarding pet ownership in their country

9. Limitation of Liability

Dubai Birds Market is not liable for:

  • Any indirect or incidental damages arising after delivery
  • Health issues caused by neglect or improper care
  • Delays caused by third-party transport providers or regulatory authorities

10. Intellectual Property

All content on this website, including text, branding, logos, images, and design, is the property of Dubai Birds Market and may not be copied, reproduced, or distributed without written permission.

11. Policy Updates

We reserve the right to update or modify these Terms & Conditions at any time without prior notice. Continued use of the website constitutes acceptance of any changes.

12. Contact Us

For questions regarding these Terms & Conditions, please contact our support team through the website contact form or provided communication channels.