Frequently Asked Questions (FAQ)

Welcome to the Dubai Birds Market FAQ page. Here you’ll find answers to the most common questions about buying, caring for, and receiving your parrot across the UAE, Saudi Arabia, Oman, and the wider GCC.

1. What types of parrots do you offer?

We specialize in premium, hand-raised companion parrots including:

  • Buffon Macaw
  • Green Wing Macaw
  • Galah Cockatoo
  • African Grey Parrot
  • Moluccan Cockatoo
  • Hand-tamed Sun Conure
  • Black Palm Cockatoo
  • Eclectus Parrot
  • Alexandrine Parrot
  • Pionus Parrot

Each bird is carefully selected for temperament, intelligence, and suitability as a home companion.

2. Are your parrots healthy and vaccinated?

Yes. Every parrot is thoroughly health-checked by avian professionals before delivery. We ensure they are:

  • In excellent physical condition
  • Properly socialized
  • Raised in clean, safe environments
  • Fit for companion living

We also provide health guidance upon delivery.

3. Do you deliver across the UAE and GCC?

Yes, we deliver across:

  • UAE (Dubai, Abu Dhabi, Sharjah, etc.)
  • Saudi Arabia (Riyadh, Jeddah, Dammam, etc.)
  • Oman and other GCC countries (subject to logistics)

We use safe air or ground transport depending on the destination.

4. How long does delivery take?

Delivery time depends on your location and availability of transport routes. In many cases, express delivery may be available within 24–72 hours, but timings can vary due to airline schedules and regulations.

5. How are parrots transported safely?

We use:

  • Airline-approved travel crates
  • Temperature-controlled transport conditions
  • Professional animal transport handlers
  • Direct or fastest available routes

Our priority is always to ensure a safe and stress-free journey.

6. Do you offer a health guarantee?

Yes. We provide a 48-hour health guarantee after delivery. If a verified health issue is identified within this period by a licensed avian veterinarian, we will work with you to resolve the matter according to our policy.

7. Can I return a parrot if I change my mind?

No. Due to the nature of live animals, all sales are final. Returns are only accepted under conditions covered by our Health Guarantee.

8. What should I prepare before receiving my parrot?

We recommend preparing:

  • A spacious, safe cage
  • Fresh food and clean water
  • A calm, quiet environment for adjustment
  • Basic toys and enrichment items

We also provide a care guide to help you get started.

9. Do you provide after-sales support?

Yes. We offer ongoing guidance on:

  • Feeding and nutrition
  • Training and bonding
  • Cage setup and environment
  • Long-term health and care

We are always available to support you even after delivery.

10. How do I reserve a parrot?

You can reserve a parrot by contacting our team directly through the website. A deposit may be required to secure availability.

11. Are parrots good pets for families?

Yes, many of our parrots are highly intelligent, social, and affectionate. However, they require commitment, attention, and proper care. We help guide you in choosing the right species for your lifestyle.

Need More Help?

If your question is not listed here, feel free to contact our team. We are always happy to assist you in choosing and caring for your perfect companion parrot.